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In this video, Iβm sharing anΒ ITKnocksΒ demo of π πππ₯ππ©π‘π¨π§π πππ₯π₯ ππ¨ π ππ²π§ππ¦π’ππ¬ ππ¨π§ππππ πππ§πππ«, where a π¬ππ₯π-π¬ππ«π―π’ππ ππ¨π©π’π₯π¨π takes the call before any live agent. The Copilot presents an existing member with options for upcoming events and offers the ability to book if interested.β£
As part of the deduplication process, we also updated ourΒ reference table to reflect old-to-new key mappings. This allowed us to ensure that the correct GUIDs were assigned to the deduplicated records, maintaining the integrity of the data relationships in CRM.
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